FAQ

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Where can I collect my BIGSOUND delegate pass?

You can collect your delegate pass during the following times from the Judith Wright Centre Shopfront:

Tuesday 5 September - 11am to 8pm
Wednesday 6 September - 9am to 6pm
Thursday 7 September - 9am to 5pm
Friday 8 September - 10am to 4pm

Judith Wright Centre, 420 Brunswick St, Fortitude Valley, Brisbane

Your delegate pass will get you into all things BIGSOUND, including the Music Festival.

Where can I collect my music festival ticket?

BIGSOUND Festival is a wristbanded event. Wristbands must be worn at all times to gain entry to official festival venues. You can redeem your music festival ticket for your wristband/s from the pop-up Oztix shopfront in Fortitude Valley during BIGSOUND. Additional tickets/wristbands can be purchased on the night unless sold out.

What happens if I lose my delegate pass?

Lost or stolen BIGSOUND passes will not be replaced. A new pass will need to be purchased at the full rate for continued access to BIGSOUND events, including music festival venues, parties and conference panels. Please take very good care of your delegate pass and keep with you at all times during the event.

How do I get into the keynotes?

The keynotes are very popular and entry is subject to room capacity. We highly recommend you arrive early to all keynotes for a chance to get a seat, however please be aware that entry cannot be guaranteed. Live feeds will also be available in the IMA courtyard and Judith Wright Centre Foyer (level 2).

How do I get into the music festival venues?

Your BIGSOUND delegate pass grants you entry into Music Festival venues across all nights. Shows start from 8.00pm. Be sure to take your BIGSOUND delegate lanyard with you, and be aware that entry is subject to venue capacity and cannot be guaranteed. Strictly 18+. 

Music festival ticket holders must wear their BIGSOUND Festival wristbands at all times for entry to all official festival venues. 

All festival venues are strictly 18+ and are subject to capacity considerations.

Where can I have meetings?

Check out the local trader profiles as they come online in the lead up to BIGSOUND Festival 2017.

How can I register for a workshop or masterclass?

Log into the Delegate Portal and select the Masterclasses tab to book your seat. Opportunities to register for masterclasses won't come online until just before the event.

How do I contact other BIGSOUND delegates?

You will receive a login to the BIGSOUND delegate portal closer to the event. You can access this on the front page of the BIGSOUND website at bigsound.org.au. This gives you access to the contact details of most delegates attending the event so be sure to get in touch and plan your meetings ahead of time.

If you can’t find your delegate login please email roxy@qmusic.com.au

Need assistance during BIGSOUND?

If you need assistance or advice during BIGSOUND please approach one of our friendly staff at the registration desk or one of our volunteers wearing a BIGSOUND t-shirt.