FAQs

Can I get a discount on a BIGSOUND Purple delegate pass?

Yes! But you have to be a current member of certain music organisations. For the full list of these organisations and more check out the Membership Terms and Conditions below:

Member rate applies to members of QMusic, AIR, AAM, IMNZ, WAM, Music Victoria, Music NT, Music Tasmania, Music Australia, AMPAL, AIM, WIN, A2IM, CBAA, MMF NZ.

N.B. Reciprocal membership of the above organisations entitles you to one (1) discounted registration per membership except where indicated below.

The only membership categories that entitle you to more than one discounted delegate pass are:

QMusic Business / Organisation membership - maximum FOUR delegate passes
QMusic Band membership - maximum TWO delegate passes

You can obtain your QMusic Business / Organisation or Band membership head to the QMusic website www.qmusic.com.au

If you are a member of another music organisation not listed here please contact Roxy Noori on roxy@qmusic.com.au or +61 7 3257 0013 before proceeding with your delegate registration.

Do you give a discount to students?

Yes we do give discounts on BIGSOUND Purple Passes. But please note the following strict terms and conditions:

BIGSOUND is a strictly 18+ event. Anyone purchasing a Student Pass must be 18 as at Tuesday 4th September 2018.

Student IDs must be valid up to 7 September 2018

Student IDs must be presented when collecting delegate passes at the event. No ID, No pass.

If your student ID is no longer valid at the time of the event, you will be required to pay an additional $300 to claim your pass.

All festival venues are strictly 18+

Where can I collect my BIGSOUND Purple delegate pass?

You can collect your delegate pass during the following times from:

IMA, Ground Floor, Judith Wright Centre:

Tuesday 4 September - 10am to 8pm
Wednesday 5 September - 9am to 8pm
Thursday 6 September - 9am to 5pm
Friday 7 September - 10am to 2pm

Note: proof of identification must be shown when collecting your pass.

Judith Wright Centre, 420 Brunswick St, Fortitude Valley, Brisbane

Your delegate pass will get you into all things BIGSOUND, including the festival venues

What does my BIGSOUND Purple delegate pass get me into?

Entry to all BIGSOUND conference sessions (subject to capacity restrictions)
Access to online delegate networking
Entry to all festival showcase events on Tuesday, Wednesday and Thursday nights (18+ venues / subject to capacity restrictions)
Access to BIGSOUND parties and after party
Conference show bag
Conference program

What happens if I lose my delegate pass?

Lost or stolen BIGSOUND passes will not be replaced. A new pass will need to be purchased at the full rate for continued access to BIGSOUND events, including music festival venues, parties and conference panels. Please take very good care of your delegate pass and keep with you at all times during the event.

How do I get into the keynotes?

The keynotes are very popular and entry is subject to room capacity. We highly recommend you arrive early to all keynotes for a chance to get a seat, however please be aware that entry cannot be guaranteed.

How do I get into the music festival venues?

Your BIGSOUND delegate pass grants you entry into music festival venues across all nights. Shows start from 8.00pm. Be sure to take your BIGSOUND delegate lanyard with you, and be aware that entry is subject to venue capacity and cannot be guaranteed. Strictly 18+.

Music festival ticket holders must wear their BIGSOUND Festival wristbands at all times for entry to all official festival venues.

All festival venues are strictly 18+ and are subject to capacity considerations.

Where can I have meetings?

Check out the local trader profiles as they come online in the lead up to BIGSOUND Festival 2018.

How can I register for a workshop or masterclass?

Log into the Delegate Portal and select the Masterclasses tab to book your seat. Opportunities to register for masterclasses won't come online until just before the event.

How do I contact other BIGSOUND delegates?

You will receive a login to the BIGSOUND delegate portal closer to the event. You can access this on the front page of the BIGSOUND website at bigsound.org.au. This gives you access to the contact details of most delegates attending the event so be sure to get in touch and plan your meetings ahead of time.

If you can’t find your delegate login please email roxy@qmusic.com.au

Can I get a refund for my delegate pass?

Yes, up to Friday, 17 August - Refunds of BIGSOUND registration may be permitted on a case by case basis. Delegates must notify the organisers in writing no later than 17 August 2018. If a refund is agreed to, a 10% admin charge will be deducted from the refund amount.

After Friday, 17 August - BIGSOUND registrations are not refundable.

Need assistance during BIGSOUND?

If you need assistance or advice during BIGSOUND please approach one of our friendly staff at the registration desk or one of our volunteers wearing a BIGSOUND t-shirt.

When should I arrive in Brisbane? I need to book my flights and hotel ASAP.

Check out the overview of the BIGSOUND program in Event Information - it shows when things are happening throughout the BIGSOUND week. You can make your travel plans based on this overview.

Did you know BIGSOUND delegate passes are fully tax deductible?

That's right!