BIGSOUND and QMusic are dedicated to creating an accessible space for all.

We hope the following information will help you plan your visit to BIGSOUND 2023! If you have any accessibility or disability-related enquiries, please call the BIGSOUND office on (07) 3257 0013 or email


Is there any accessible accommodation around BIGSOUND?

Yes! You can find accessible accommodation at the following locations:
• The Constance Hotel
• Rydges hotel
• The Miro
• Spicers Balfour Hotel
• Kennigo Hotel

How do I get to BIGSOUND?

Please note, parking in Fortitude Valley is quite difficult and limited. To find a carpark located within Fortitude Valley, visit

Fortitude Valley Train Station is located only 200 metres away from Brunswick Street Mall.

There are many bus stops located around Fortitude Valley,. Plan your trip by visiting Translink

Some bus stops within the valley are:
• Brunswick Street Stop 207 near McLachlan St
• Brunswick Street Stop 211
• Wickham Street Stop 228 near Brunswick

To book a taxi, you can call Yellow cabs on 13 19 24 or Black and White Cabs on 13 32 22.

Taxi ranks are found:
• Left side of Wickham St approaching Brunswick St from Gipps St (outside
Prohibition Nightclub)
• Right side of Wickham St, just past Brunswick St intersection outside of
• Right side of Ann St approaching Duncan St opposite Cloudland
• Left side of Warner St approaching Wickham St (behind McWhirters)
• Left side of Brunswick St approaching Ann St outside Empire Hotel

How do I purchase tickets?

Tickets to the festival and conference are available via the BIGSOUND website. Alternatively you can call Oztix on 1300 762 545 during operating hours (Monday to Friday 8:30am-5:00pm AEST)

Can I book with a companion ticket?

If you have a valid Companion Card and over 18 years of age, you may be eligible for companion tickets to BIGSOUND. To discuss options around companion card tickets, please fill out the BIGSOUND contact form.

Can I bring my Guide Dogs And Service Dogs?

Guide dogs and service dogs are welcome to BIGSOUND. Please refer to each venues access facilities to see if they supply water bowls. Due to noise levels and lighting in the live music sector of the event you might like to consider the use of an alternative aid.

Will there be a sensory space or pack?

A number of venues will have a quiet room, refer to venue information to find specific spaces. If you require a sensory pack, you can access this at the Information and Accessibility desk, located at Fortitude Music Hall.

Will there be Auslan Interpreters?

Interpreters will be available at selected panels and festival shows. Please refer to program on the app to see where interpreters will be located throughout the showcase and conference.

Can someone assist me around the BIGSOUND?

Yes! We have a wonderful team of volunteers available to chaperone you around BIGSOUND! If you require a chaperone, please fill out the BIGSOUND contact form to express your interest.

Please include the following information in your email;

• Full name
• Access requirements
• Gender preference of volunteer
• Age
• Dates you require support
• What part of the festival you require support. E.g. showcase, conference or both

Is BIGSOUND accessible for individuals with disabilities?

BIGSOUND and QMusic are dedicated to creating a safe and inclusive space for all. Accessibility information for each venue can be found on each venue page via the BIGSOUND website.

If you have any accessibility or disability related enquiries, please fill out the BIGSOUND contact form.

Things that can trigger sensory overload

Things that are itchy
Loud music/sounds
Food that's too hot or cold
Group Conversations
Sudden physical contact
Crowds of people or packed spaces
Strong smells
Sudden change in light


Level Entry

Level Entry

The approach and circulation to the venue is level.

Ramp Entry

Ramp Available

The venue is fitted with a ramp, or one is available on request from staff.

Accessible Toilet

Accessible Toilet

The venue has an accessible toilet with step-free access.

Seating Available

Seating Available

The venue has seating available (this may need to be requested).

Viewing Platform

Viewing Platform

The venue has a viewing platform available on Mezzanine level

Lowered Bar

Lowered Bar

The venue has a lowered bar

Disability Permit Parking

Distance from Disability Permit Parking

There are three Disability Permit Parking spaces on Alfred Street.

Taxi Rank

Nearest Taxi Rank

Located on Ann St (Between Warner & Ballow St), Brunswick St South (Between Ann & McLachlan St) and Brunswick St North (near Wickham St)

Bus Stop

Nearest Bus Stop

Visit the Translink Website to find bus timetables or use the app to find the most suitable route for you


Distance from Fortitude Valley Station

Visit the Translink Website to find train timetables or use the app to find the most suitable route for you


Getting Here

Getting here

I will make my way to Brunswick Street Mall in Fortitude Valley to attend BIGSOUND 2023.



I can get to BIGSOUND via train, bus or car.



I can plan my BIGSOUND via the app or website. I can view the schedule at the touch of a button.



I can purchase my showcase wristband online or at the BIGSOUND Box Office located at The Fortitude Music Hall.



I will need my showcase wristband and ID to enter each showcasing venue.



I will see lots of people, hear loud music and see bright lights. I can bring my own headphones to wear if it becomes too noisy.



If I need help, I can ask a team member wearing a volunteer shirt.

If I would like a volunteer to accompany me around BIGSOUND, I need to contact the BIGSOUND crew to organise this.

Sensory space

Sensory space

If I need a moment to relax, I can used the BIGSOUND sensory space.

If I need a sensory pack, the BIGSOUND team will provide me with one.